Gas boiler & appliance service & repair. All work is carried out by Gas Safe Registered Engineers (formerly Corgi) |
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Gas appliances Serviced & Repaired & Installed
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Boiler Servicing


Diagnose and repair faults gas faults
Not all repairers are the same. Unlike some repair services, Flowtech diagnose and repair your fault and do not just replace items until the problem disappears! Also we do not advocate a replacement appliance unless there is good reason to do so. However if your boiler is old or uses a permanent pilot you should consider changing it for a new condensing boiler as this will save you money on gas and help protect the environment.
The fault may lie in the heating system not the appliance and we fault diagnose and replace failed motorised valves, timeclocks, room thermostats, or leaking radiator valves where required.
Parts replaced are covered by a 12 months guarantee.
Boiler & appliance breakdowns will only be attended by a Flowtech engineer. We do not sub -contract work.
Engineers are trained to fault find on the boiler / appliance, and carry a range of spare parts. This enables our engineers to repair the oil boiler whilst on site in the majority of cases.
All parts fitted as part of a breakdown will have a 12 month warranty.
Annual servicing why bother?
Gas appliances need regular servicing to ensure your safety, that the appliance is operating efficiently and as a requirement of Gas regulations; which recommend a regular schedule of maintenance is carried out. Manufacturers also recommend annual servicing and often forms part of their guarantee.
From 2007 it will form part of the home buyers pack to ensure that details of maintenance and repair work are recorded. Indeed Benchmark exists now, which requires all new appliances installed are properly maintained.
Just as you would service your car and MOT it, gas appliances should also be serviced. Landlords are required to MOT (gas safety check) their appliances and installations BY LAW. It is a recommendation for home owners, remember gas appliances are inherently safe but the safety of your family and home, depend on those safety devices working correctly. Don’t put family and your safety at risk from Carbon monoxide poisoning or dangerous incidents. Ensure you regularly service your gas appliances.
Protect you and your family, whilst prolonging the life of your boiler by booking a boiler service today.
Every year people die from Carbon Monoxide poisoning caused by incorrectly installed and maintained gas appliances. Many others also suffer from ill health.
- 50% of people don’t know what the warning signs of Carbon Monoxide are.
- Almost 100% of people would not consider flu like symptoms to by anything else.
- Carbon Monoxide is absorbed by the blood 240 times more easily than Oxygen
Why use Gas Safe registered engineers
Gas Safe registered engineers are the only persons legally allowed to work with gas, and service appliances.
Servicing Procedure for a Gas Boiler
Preliminary examination:
Check with customer whether there are any problems with the system.
Check the appliance location is suitable for the type of appliance.
Check the appliance for any damage before starting work on it.
Check for correct operation of the appliance, including consumer controls and the safety devices.
Check the flame for correct burning.
Check the electrical wiring complies with electrical regulations.
Check for correct clearances from combustible materials.
Examine gas supply pipework for correct installation and clearances.
Check for correct ventilation to the room containing the appliance.
Full service procedure:
Remove main burners, clean and inspect for damage.
Clean and inspect gas injector(s).
Clean pilot assembly and gas injector.
Reassemble burners and pilot assembly.
Check condition of ignition leads and electrode.
Clean the heat exchanger.
Refit burner assemblies and check seals.
Test disturbed gas joints for leaks.
Check appliance case and seals (where appliance is room-sealed) for damage and correct assembly.
Check and adjust pilot flame.
Check operation of thermocouple (flame supervision device).
Measure gas pressure and flow rate, and adjust if necessary.
Inspect/test flue for faults/correct operation.
Inspect flue terminal for correct location and protection.
Check sealed system (if fitted) is at correct pressure.
Advise user to have the system checked at least every twelve months or as specified my manufacturer.
Advise user of any defects found in writing.
Apply the Industry Unsafe Situations Procedure if necessary.
Manufacturers’ instructions often have many more steps to follow. A proper boiler service takes at least an hour. We believe you need to look at an appliance properly which involves removing the cover and having a proper look inside the appliance.
Landlord Safety Certificates
A Landlord safety certificate is the minimum required by the Gas Regulations, however it should be pointed out that guidance to the regulations (article 219) points out that ” neither should it be assumed that carrying out annual safety checks will be sufficient to provide effective maintenance.” It should also be pointed out that manufacturers instructions are legal documents and they specify what should be adhered to, with respect to their appliance. Generally the advice states that the appliance should be serviced annually. Generally the service will cover all aspects of the safety check and therefore the certificate can be issued at nominal extra cost.
The service we offer and what we expect from you
With reference to the above we will normally recommend servicing a gas fire or boiler when issuing a Landlord certificate unless the appliance has recently been commissioned or the landlord can show a recent service record. This requirement by us is to protect both the tennant and landlord as well as our own reputation. This ensures peace of mind for all concerned.
The following checks will be carried out to ensure the appliance is safe to use
- appliance operating pressure or heat input, or where necessary both
- correct operation of safety devices
- ensure adequate ventilation is available where required
- visual examination of the flue system
- where applicable, results of a flue flow test
- where applicable, results of a spillage test
- ensure flue termination is satisfactory
- the appliance is safe to use
On completion of the above safety checks the gas operative will accurately record the findings on the Landlord/Homeowner Gas Safety Record. This document is in 3 parts. One to be kept by the Landlord, one to be issued to the tenants and the third to be kept by the gas operative.
